Life-threatening or immediate danger

Call 112

Give your location first, then describe the emergency.
Call now

When something goes wrong

  1. 1

    Stop-work rule

    Stop immediately if you feel unsafe, unwell, untrained, pressured, or uncertain about a tool or product. Make the area safe and tell a host.

  2. 2

    Non-urgent concern

    Raise it at the next check-in or send a message sooner. You may also contact Workaway Support through your account.

    Open Workaway helpdesk
  3. 3

    If the stay no longer fits

    If the stay is not a match, discuss a reasonable and safe departure plan together. If hosts give 24 hours’ notice because a stay is not a match, use your prepared backup address and onward travel funds promptly. If you need to relocate, contact Workaway Safety before booking if possible and keep daily receipts.

    Read Emergency Help rules

Workaway relocation groups

Keep your money, documents and backup plan accessible. If you need to relocate, contact Workaway and explore these community groups.